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We want as many people as possible to be able to use (the website) to find, read and understand the content.

Using the website

The website is run by King’s Service Centre and we want as many people as possible to be able to use it.

For example, that means you should be able to:

  • Zoom in up to 300% without the text spilling off the screen
  • Set the font size and preference within your browser (except for section headings)
  • Navigate most of the website using just a keyboard
  • Skip to main content using keyboard navigation
  • Navigate most of the website using speech recognition software
  • Use screen readers such as JAWS and VoiceOver

Technical information about the website accessibility

King's Service Centre is committed to making accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. We work to achieve and maintain WCAG 2.1 AA standards, but it is not always possible for all our content to be accessible.

Known accessibility issues

Despite our best efforts users may experience some issues. This is a description of known accessibility issues. Please contact us if you observe an issue that is not listed.

  • Captions (1.2.2): Some videos do not yet have captions applied. These are being done and should be completed by October 2023

Compatibility with browsers and assistive technology

This site is designed to be compatible with the following browsers:

  • MS Edge (Windows)
  • Chrome (Windows, Mac, Apple OS and Android OS)
  • Firefox (Windows and Mac)
  • Safari (Mac and Apple OS)
  • Windows & Mac text to speech & NVDA

What to do if you can’t access parts of the website

Please contact us via telephone or email - contact details are listed on this page.

How we tested this website

This website was last tested on 24 August 2023 and we continue to audit weekly. The test was carried out by staff using a selection of automated tools, as well as manual checks.

Assessment methods

King's Service Centre assessed the accessibility of this site using the following method(s):

  • Self-evaluation: the site was evaluated internally by the company or organisation.
  • BrowserStack - Accessibility Toolkit
  • Siteimprove